Service Desk

Information Services

Email and Calendar Support

Cal Poly offers email and calendar services for current students, faculty and staff.  Access your Cal Poly email and calendar through the Email and Calendar Single Click in MyCalPoly Portal.  Account access is also available on mobile devices or other email clients. Each account has integrated email, calendar, personal address book, tasks and briefcase.   Campus email may also be forwarded to an external email provider of your choosing.  Auxiliary and departmental accounts are available upon request.

Microsoft Office 365

Demos sessions have been scheduled for Office 365.  Information on the Office 365 project will be regularly updated.

Getting Started

ITS recommends the use of the web client for email and calendar for the most consistent user experience.
Operating System Full ITS Support Documentation Only
Windows 7 Outlook 2010 with IMAP IMAP Configuration (below)

Outlook Web Application (OWA Web Client)

(IE, Firefox, Chrome, Safari)

Mac OS 10.X

Outlook Web Application (OWA Web Client)

(Firefox, Chrome, Safari)

IMAP Client Configuration,


Mobile Devices:    
Android   IMAP and Exchange Configuration
Apple iOS   IMAP and Exchange Configuration


  1. In general, ITS recommends migrating to the Outlook Web Application web client for full functionality.
  2. For email local message stores ITS recommends using Outlook with IMAP.
  3. No sensitive or confidential data should be stored on a local or external device. Refer to Cal Poly data classification and security information.
  4. Level 1 data may not be stored in cloud storage services such as OneDrive. 


IMAP settings for Outlook, Thunderbird, Mac Mail, and other clients

The Office 365 system is intended to be set up using Exchange Settings, whenever possible use this setting instead of IMAP.


Your full Cal Poly Email address. e.g.


Your Cal Poly Portal password

Incoming Email Server

Incoming Port

993 (IMAP) or 995 (POP3)

Incoming Connection Type


Outgoing Email or SMTP Server

Outgoing Port

25 (587 works better for some off-campus Outlook users)

Outgoing Connection Type




Getting Help

Additional Resources

Related Content

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    Find the technical services you need, get more information or find help in the Service Catalog.

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Cal Poly faculty and staff can now receive free, unlimited access to the tutorials. Learn more or log in.

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Office 365

Microsoft Office 365 Education provides improved mail, calendar, file storage & sharing. Coming Summer 2015.

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